Check-in: from 3pm (no earlier — cleaning time) - Check-out: 10am
Entry: keyless PIN, sent before arrival
Breakfast: included, served in the café 8am–10:00am
Parking: several public car parks within 2 minutes' walk (no on-site parking — Llangollen is a listed conservation area)
Quiet hours: 11pm – 7am
Family-friendly: yes, family rooms sleep up to 4
Dog-friendly: The Cafe is but unfortunately the rooms aren’t

Accessibility: the rooms are all situated on the first floor. The cafe is on street level.

We operate a keyless PIN entry system. No Hassle with keys, come and go as you please. Entrance is through a gated alleyway or if you arrive before 4:15pm a member of staff from the cafe can show you around.

The hotel has CCTV in communal areas and an emergency ‘on call’ number should you have any trouble during your stay. Check in is at 3pm, unfortunately we cannot offer an earlier time due to cleaning time required. Check out is at 10am.

Breakfast is included in the price of the room and is provided in our cafe situated on street level. There is a wide choice that caters for many dietary requirements. As the hotel is manned partially we require a mobile number and email address for health and safety purposes. Quiet hours are between 11pm and 7am and we ask that guests respect these as we often have families with children staying with us.

How most of our guests spend a weekend

Friday evening: check in any time after 3pm with your PIN — no front desk to queue at. Walk to the Corn Mill, Bridge End or Fouzis for dinner. We are in Llangollen's town centre.

Saturday morning: breakfast in the café (included), then a 2.5-hour white water rafting session on the River Dee with Whitewater Active — straight out the back door. Change in the on-site heated changing rooms.

Saturday afternoon: lunch on the deck above the river. Walk to Castell Dinas Brân (40-minute hike, ruined hilltop castle), or take the heritage steam railway along the Dee valley.

Sunday: brunch in the café, then either a gentler activity (Pontcysyllte Aqueduct canoe tour, gorge walk near Corwen) or a drive into Snowdonia (40 minutes to Bala Lake, 1 hour to Snowdon).

Riverbanc is part of Safe and Sound Outdoors, the family-run outdoor activity company that has operated on the River Dee since 2011. We bought the old Midland Bank building on Bridge Street in 2016 — a Grade II listed Victorian sandstone building backing directly onto the river — and spent two years restoring it. Riverbanc opened as a café in 2018, with the hotel above and the Whitewater Active centre below. The original bank vault is still in the building.

One of the overriding ideas behind buying Riverbanc was that we could run activities from there, have a fantastic coffee shop and maybe some accommodation. Pretty quickly our thoughts went from bunkhouse style accommodation to more up market accommodation. We settled initially on 6 bedrooms, a classroom and a store room in the upstairs section of the building. The building is Grade 2 listed so special care needed to be taken with the build to retain the many features that the building had...

Where is Riverbanc? Bridge Street, Llangollen, Denbighshire, LL20 8PF — in the centre of Llangollen, North Wales, with the River Dee at the back of the building.

Is the café open to non-guests? Yes. Anyone can walk in. We don't require you to be staying or doing an activity.

What are the café's opening hours? Open 8am to 4pm, 7 days a week. Is breakfast included with a room? Yes — breakfast in the café is included in every room rate.

Can I go rafting from the hotel? Yes - Whitewater Active operates from the same building. Walk through reception to the activity centre. They run rafting, canoeing, gorge walking, canyoning, climbing and more, from £50 per person, age 8 and up. See activities at whitewateractive.co.uk.

How many rooms do you have? Seven en-suite bedrooms — three doubles, one triple, two family rooms, plus the option to hire the whole building (sleeps up to 16).

Is there parking? Not on-site, but several public car parks are within a 2-minute walk.

Are you dog-friendly? The Cafe is but unfortunately the rooms aren’t

Are you accessible? The rooms are all situated on the first floor. The cafe is on street level.

Where's the nearest train station? Ruabon (5 miles, on the Chester–Shrewsbury line). Llangollen also has a heritage steam railway running into town.

What time can we check in? From 3pm using your PIN code. Check-out is 10am.

What's nearby? Castell Dinas Brân, Pontcysyllte Aqueduct (UNESCO World Heritage Site), Llangollen Steam Railway, Horseshoe Falls, and the Llangollen Canal. Snowdonia is 40 minutes' drive.